100 years warranty

We only build bikes in Titanium and we have been building Titanium bikes for a number of years. This experience gives us the confidence to guarantee our frames against wear, tear and corrosive defects. For life (not yours, the frame’s.) So if something goes wrong with your frame whilst it’s being ridden in the way it’s supposed to be (whether it’s you riding it in a couple of years, or your as-yet- unborn grandchild) just get in touch. We’ll put things right. You will have to ship it to us (or maybe teleport it) for assessment, but if the problem is ours, under our warranty, we’ll put it right or send you a new frame on us. In case a replacement frame is provided under warranty, compensation will be limited to the original recommended retail value of the frame at the time of purchase. If the current replacement model has a higher retail price, the customer will be responsible for paying the difference. We’ll also help out if you ruin your frame in a collision incurred whilst riding under normal conditions (see below) replacing it for 50% of the current retail value. And, in the unlikely event you decide you’ve made a mistake buying a J.Guillem product, simply return it to us within 35 days of purchase, in its original packaging and the condition in which it left our factory, and we’ll give you a full refund or credit note, less the shipping costs.