J.Guillem
Titanium bicycle frame

100 years warranty

Designed to last a lifetime

A J.Guillem frame is designed to last a lifetime. In fact, it’s designed to last several lifetimes. And we’re so confident in our own high standards of construction, and Titanium’s inherent indestructibility, that we’re prepared to guarantee our frames against defects in materials and workmanship for 100 years.

Built

Built

to Last Generations

We only build bikes in Titanium and we have been building Titanium bikes for a number of years. This experience gives us the confidence to guarantee our frames against wear, tear and corrosive defects. For life (not yours, the frame’s.) So if something goes wrong with your frame whilst it’s being ridden in the way it’s supposed to be (whether it’s you riding it in a couple of years, or your as-yet- unborn grandchild) just get in touch. We’ll put things right. You will have to ship it to us (or maybe teleport it) for assessment, but if the problem is ours, under our warranty, we’ll put it right or send you a new frame on us. In case a replacement frame is provided under warranty, compensation will be limited to the original recommended retail value of the frame at the time of purchase. If the current replacement model has a higher retail price, the customer will be responsible for paying the difference. We’ll also help out if you ruin your frame in a collision incurred whilst riding under normal conditions (see below) replacing it for 50% of the current retail value. And, in the unlikely event you decide you’ve made a mistake buying a J.Guillem product, simply return it to us within 35 days of purchase, in its original packaging and the condition in which it left our factory, and we’ll give you a full refund or credit note, less the shipping costs.

Botsings

Beleid

We helpen je ook als je frame beschadigd raakt bij een botsing tijdens het rijden onder normale omstandigheden en vervangen het tegen 50% van de huidige verkoopprijs.

Retour

Beleid

En, in het onwaarschijnlijke geval dat je besluit dat je een fout hebt gemaakt bij de aankoop van een J.Guillem product, stuur het dan binnen 35 dagen na aankoop naar ons terug, in de originele verpakking en in dezelfde staat als toen het onze fabriek verliet, en we betalen je de volledige prijs terug of crediteren je, minus verzendkosten.

Warranty registration

Garantie Registratie

Als je je J.Guillem hebt gekocht via een van onze geautoriseerde dealers, registreer dan je fiets om je garantiedekking te activeren.

Registreer Je Fiets